Hello, I updated to the new 8.7.2 from 8.6. Everything was updated through ftp and everything seems to work correctly with all my old settings on the theme panel. However, when trying to edit a page and selecting “edit with TD composer” from the top bar on the actual page weblink the page just turns white (blank) and nothing happens. Also, trying to go to the pages section and selecting a page, it no longer has the Blue edit with td composer button i can select. It just shows the raw info within that page. Any idea on what i can do to correct that?
Also, i have deleted and reinstalled the composer from the new file and still nothing.
Within the top of the pagebuilder i get “Content compatible with TagDiv Composer. Modify it carefully!” Yet no section to let me switch to the composer section. Just the raw data.
Correction. The button is on the pages page . The blue button for the composer but when you select it to get into the tagdiv composer, brings you to a blank page. Just like if you would select the topbar editor section.
Hi,
Please first check if there are sufficient resources
– https://forum.tagdiv.com/system-status-parameters-guide/
Also test with theme plugins only. If there is still an issue, please send us an email at contact@tagdiv.com and provide admin login information and FTP access. Make a backup the website before. We will take a look. Also include a link to this topic in the email.
Thanks
