This is the error I get I am locked from composing any more
Hi,
The “ Errors at columns elements: 1(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” most of the time the problem is from a shortcode that is not compatible with our theme or a plugin conflict, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
Thank you!
I have done all suggestions. I am not happy this is my new home page.
Hi,
None of the above solutions worked? Can you please make another test?> Please test it using only tagDiv plugins to see if the problem persists.
If so, then please make a backup for the website and contact us via email at contact@tagdiv.com and provide WP-Admin access. We’ll check the situation as soon as possible.
Thank you!
It is working to allow me to make changes but the hotlinks to the 4 pictures do not work and my mobile site is not same as desktop.
Hi,
Can you pleae contact us in privat via email at contact@tagdiv.com and provide there some more scrrenshots, details and temporary wp-admin access to investigate the situation.
Usualy the mobile version is not the same with desktop version when the tagDiv Mobile theme plugin is used.
Thank you!
