Tagdiv Composer and Social Counter Automatically disabling itself

Posted in: Newsmag
Post count: 18

For the past few days, every morning I’ve woken up and Tagdiv Composer and the social counter has automatically disabled themselves. I’m not sure why, I’m not doing anything different than I’ve ever did and nothing is new. I have to turn the plugin back on for the site to work. Any idea why they could be turning themselves off each night?

Post count: 35449

Hi illusio26,
I think that your website is this one https://www.boardgamequest.com/ right now the website is working -> https://i.imgur.com/48YYWZl.jpg also I see that you have the last theme version, therefore, the only possibilities that I see if is there is a plugin conflict, maybe some custom changes in the theme or if your host have some options to disabled the plugins.
Thank you!

Post count: 18

The plugins were disabled again this morning. Thankfully because of caching, the site still looked OK, but once logged in, it was all messed up. I did try deleting the two plugins yesterday and reinstalling them, but that didn’t help. It’s only the 2 tag div plugins that are disabling themselves though.

I did enable debugging mode. Could I send the file to you to see if you can tell what’s going on?

  • This reply was modified 4 years by illusio26.
Post count: 35449

I see, in this case it will be better if you can make a full backup and provide access to your website.
For this please contact us at contact@tagdiv.com provide wp-admin and cPanel access, also include the link of this topic and the debugging details. We’ll check it as soon as we can.
Thank you!

Post count: 18

Ok sent. Thank you!

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