tagDiv Composer automatically deactivates

Posted in: Newspaper
Post count: 13

hi Team,

my site jebam.in hosting is with godaddy. the below plugins keeps deactivated automatically.
kindly advise as the visitors are more but not able to keep my site stable all times.
Plugin is upto date but keeps deactivated automatically and the website was completely collapsed
also, when i click on any, it redirects to different website.

kindly help

tagDiv Composer
tagDiv Social Counter
tagDiv Newsletter

Post count: 27744

Hello,

You have malware on the website. Please update the theme to the latest version 12.6.5.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.

Thank you!

Post count: 13

we tried reinstalling wordpress and activated 3 mentioned plugins but still i am facing an issue as it gets deactivated / not able to edit the post and updates as well

as advised, installed wordfence to protect and scan all malware and vulnerabilities. kindly advise the steps to install the updated theme and try to reactivate the theme.

we work very hard in the prayer website and dont want to lose our website.

kindly help me to get this sorted out once for all

Post count: 27744

Hello,

You can contact our custom work team here, and they can help you update the theme safely and clean the files for malware: https://tagdiv.com/premium-customization-services/. Only then can you work as expected on the website.

Thank you!

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