Hi there,
I’m trying to use the Tagdiv composer, but every time I create a page, save it, and re-open, it is blank. The code is saved and in my revision history, but even pulling up the standard editor reveals nothing. It’s impossible to use in this state. Any ideas for a fix?
I’ve uninstalled and re-installed and now the TagDiv Composer button is gone completely in a post and page
Hi,
Maybe the page content is not saved in the first place when you click on the save button
– https://www.screencast.com/t/E3q3LdY7N
It should display a success message.
Check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed. Make sure the plugin is active in the plugins section, and the button will appear on pages (not posts). Deactivate all plugins as a quick test, leave only theme plugins active. Create a new page with the tagDiv composer and save it, then re-open it.
If there still is a problem, send us an email at contact@tagdiv.com and provide admin login information, as well as FTP and cPanel access if possible. We will take a look.
Thank you!
Thanks for the reply. The content is saved, as my revision history shows all of the shortcode.
Any thoughts as to why the TagDiv Composer button wouldn’t show up on the standard edit page?
We could take a look, please send us an image at contact@tagdiv.com and provide admin login information and FTP access if possible. Also include a link to this topic in the email.
