Hi,
I just deleted the tagdiv plugin and install it again, in order to get new composer features, the tagDiv composer button missing from pages and I can’t edit it.
Can yoy help us to resolve the issue?
Thank you,
Regards
Sotiris
Hi,
tagDIV composer button has disappeared on 2 of the 4 websites that built it with newspaper theme.
Please can you help us to resolve the issue because we need to create some pages?
Thank you very much!
Best Regards
Sotiris
Hi,
For admins the button should be visible either when creating the page
– https://www.screencast.com/t/Hk5oeLDzDHy
When viewing the pages screen, for each page
– https://www.screencast.com/t/5ismLSF7Mbw
Or in the admin bar when viewing a page
– https://www.screencast.com/t/Fni36pK2O
If the composer does not appear in these locations for you, then there could be an issue. Check the theme system status and ask your hosting provider to increase the mentioned parameters if needed (WP memory could be set higher if possible)
– https://forum.tagdiv.com/system-status-parameters-guide/
Also deactivate all other plugins except theme plugins, see if this has any effect. Let us know the results.
Thanks
Thank you for your response.
the button is missing on 1 and 3 locations
at location 2 if press “Edit with TD” gets:
Please take a look:
https://soccerplus.gr/tagdiv.jpg
https://soccerplus.gr/tagdiv2.png
I have deactivate all other plugins except theme plugins but the problem exists
What else can I do?
Thank you?
Sotiris
Dear Simion C. ,
finally we find the solve for this problem.
We had to delete browser cache.
After that everything is like first and the button was appeared!
Sotiris
