Hi, i’ve added a column text element block in tagdiv composer – and then clicked the ‘edit content’ button. It opens up a WP Editor window but then there’s a loading circle and nothing else. In firefox webconsole I get the following error message:
“The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it.”
Any ideas??
Maybe this’ll help too – i did the same in chrome with the console running and it seemed to display the following error (I say seemed to as I’m not really sure what I’m doing there!)
load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse&ver=5.1:3 GET https://billyscrashhelmets.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/home/billyscr/public_html/ 403 (Forbidden)
me too have the same problem
Likewise.
I can enter text, but the only way out is the ‘X’ at top right and that wont save the text.
I have same problem.
The save button not shown and can’t change visual and text mode….
Hi all,
First of all, please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, update the theme to the latest version of it (NP 9.6.1), remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thank you!
Jeez. Don’t lose sight of the fact that many of us are content creators, not web dev pros. We never had to do this with visual page builder and this change has been forced on me because you’ve moved over to your own builder. At the very least we expect this stuff to work out of the box without detailed system config work like this.
For me, it was the plugin FVPlayer – the video player I have used for a few years now.
That’s a bit of a pain, because it’s become a large part of the site – and all the videos are using shortcodes for the plugin.
I will get in touch with the plugin developer as well – but as soon as I activate the plugin, the editor basically goes blank and won’t save anything.
MCE editor conflict? Will see what we can do as I would really, really like to use the plugin.
Hi Kerry Adams,
Unfortunately, that plugin has not been tested with the theme and therefore, we cannot say for sure if it will work or not as expected with it, sorry! Could be a conflict of MCE editor with this plugin, sorry! Remove it, clear all the caches, purge CDN files and check the results.
Thank you!
