TagDiv composer crashing Newspaper 12 theme

Posted in: Newspaper
Post count: 2

Hi
I have a site (now cloned to a staging server) which is currently using theme: NEWSMAG 5. But the site owner wants to use NEWSPAPER 12 theme to match his other sites.

So he has bought another licence and I am the developer working on it. but when I upload and try to activate it, it crashes the site with a fatal error.

So I have gone through the plugins activating.deactivating them, and it is being caused by some conflict with the TagDiv composer plugin. The NEWSPAPER 12 theme will activate when that plugin is not active

But obviously this is a problem, as the content is all configured by TagDiv composer, and NEWSPAPER 12 is supposed to support the TagDiv page builder.

All plugins are up-to-date, and the server has over 80GB free space – so it’s not a resources issue

Any suggestions?

Post count: 20688

Hi,

Did you install the composer that is provided with Newspaper or did the one from Newsmag remain installed? To be sure, please delete the composer, then reinstall it from the Newspaper plugins panel -> https://prnt.sc/i_00nu3gAK0Y

But in case this is not the source of the problem, I will take a closer look. If you can, please send us an email with a link to the website and admin login (user and pass) at contact@tagdiv.com and please also include a link to this topic.

Thank you!

Post count: 2

Thank you! That has fixed it

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