I recently upgraded to the Newspaper 10 theme from Newspaper 7 and it turning out to be a huge mistake. I have attempted to rebuild pages using the site demo and without and im unable due to errors. I can’t delete empty columns even with following instruction i’ve found through forum and no drag and drop option is available. I have went in and turn off my plugin because I assumed that could have been the culprit but I haven’t had any luck.
I just want my site back in working condition with the new theme and its seems impossible at this point. Please someone help me so I can get everything back in working order.
Every time I attempt to add my logo to logo widget space i get this error:
Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
I don’t work for tagdiv or anyone related to them. Nothing wrong with tagdiv. I love them.
Have you tried to add the logo via the theme panel. Admin Dashboard > Theme Panel > Header > Logo & Favicon
Yes, It eventually updated the logo when I started to turn on a few plugins. I’ll wait for them to respond to give me a little more info on the issues im having with the demo
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi Vlad,
What is the current turnaround time for a response from someone on your team to response?
Thanks
Hello !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
We usually respond in maximum 24 hours except for the weekends.
Thank you !
