TagDiv Composer error with World Matters prebuilt website homepage

Hi to All,

On a WordPress 6.7.1, PHP 8.3 with no other theme and plugin
– installed the prebuild website World Matters,
– then go to homepage logged in as admin,
– click on Edit with TagDiv Composer
– got the following error:

“Error at zones: 6(models) : 0(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

• This topic was modified 1 year by gabor.
• This topic was modified 1 year by gabor.

Hello Annamaria,

Thanks for the very fast answer.

I tried with both PHP version 8.0 and 8.1 the very same error persists.
Meanwhile I also tried with other prebuild websites, for example with “DEFAULT PRO”, the very same error occurs. , so this is a more general issue. I also carefully read the other thread you linked https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/, but unfortunately there are no steps to follow there and also there is no solution described there 🙁

I am using official WordPress docker images, so any developer on your side can spin up exactly that image and reproduce the error:

– wordpress:6.7.1-php8.3-apache
or as you recommended:
– wordpress:6.7.1-php8.1-apache
– wordpress:php8.0-apache

For detailed diagnostics, all my experiences are on freshly installed images, with no other themes and plugins.

Theme name i Newspaper
Theme version i 12.6.8
Theme database version i 12.6.8
HTTP channel test wordpress
Installed demo i Default PRO – demo ID: default_pro | install type: full

System Status
————–
PHP Version 8.0.30
WP Memory Limit 384 MB
PHP Execution Time 600
PHP Max Input Vars 3000

WordPress Health Info from Tools -> Site Health
———————————————–

### wp-core ###

version: 6.7.1
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /var/www/html
wordpress_size: 56.95 MB (59713887 bytes)
uploads_path: /var/www/html/wp-content/uploads
uploads_size: 0.00 B (0 bytes)
themes_path: /var/www/html/wp-content/themes
themes_size: 20.08 MB (21059932 bytes)
plugins_path: /var/www/html/wp-content/plugins
plugins_size: 315.73 KB (323305 bytes)
fonts_path: /var/www/html/wp-content/uploads/fonts
fonts_size: directory not found
database_size: 4.70 MB (4931584 bytes)
total_size: 82.04 MB (86028708 bytes)

### wp-active-theme ###

name: Newspaper (Newspaper)
version: 12.6.8
author: tagDiv
author_website: https://themeforest.net/user/tagDiv/portfolio
parent_theme: none
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, widgets-block-editor, editor-style, menus, widgets
theme_path: /var/www/html/wp-content/themes/Newspaper
auto_update: Disabled

### wp-themes-inactive (4) ###

Twenty Twenty-Five: version: 1.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Four: version: 1.0, author: the WordPress team (latest version: 1.3), Auto-updates disabled
Twenty Twenty-Three: version: 1.3, author: the WordPress team (latest version: 1.6), Auto-updates disabled
Twenty Twenty-Two: version: 1.6, author: the WordPress team (latest version: 1.9), Auto-updates disabled

### wp-plugins-active (3) ###

tagDiv Cloud Library: version: 3.7 | built on 26.09.2024 10:39, author: tagDiv, Auto-updates disabled
tagDiv Composer: version: 5.2 | built on 26.09.2024 10:39, author: tagDiv, Auto-updates disabled
tagDiv Social Counter: version: 5.6 | built on 14.11.2024 7:59, author: tagDiv, Auto-updates disabled

### wp-plugins-inactive (2) ###

Akismet Anti-spam: Spam Protection: version: 5.3, author: Automattic – Anti-spam Team (latest version: 5.3.5), Auto-updates disabled
Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.6.0
file_uploads: 1
post_max_size: 30M
upload_max_filesize: 30M
max_effective_size: 30 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 786432
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP
ghostscript_version: 9.53.3

### wp-server ###

server_architecture: Linux 6.8.0-1018-azure x86_64
httpd_software: Apache/2.4.56 (Debian)
php_version: 8.0.30 64bit
php_sapi: apache2handler
max_input_variables: 3000
time_limit: 600
memory_limit: 500M
admin_memory_limit: 512M
max_input_time: -1
upload_max_filesize: 30M
php_post_max_size: 30M
curl_version: 7.74.0 OpenSSL/1.1.1w
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2024-12-17T08:17:27+00:00
utc-time: Tuesday, 17-Dec-24 08:17:27 UTC
server-time: 2024-12-17T08:17:26+00:00

### wp-database ###

extension: mysqli
server_version: 11.4.4-MariaDB-ubu2404
client_version: mysqlnd 8.0.30
max_allowed_packet: 16777216
max_connections: 151

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/html/wp-content
WP_PLUGIN_DIR: /var/www/html/wp-content/plugins
WP_MEMORY_LIMIT: 384M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable

`

Hello Anamaria

This is not a hosted solution, so there is no cpanel.
Giving up my wp-admin access is definitely not a professional support/solution.

I am using the vanilla official WordPress docker images see exact tags in my previous post, so you can reproduce the error on your side within a few minutes, please do it then either fix the error an release a new version or provide a workaround.

Regards
Gabor

Hello Anamaria,

You are right, the issue was in nginx reverse proxy the “add_header
X-Frame-Options DENY;” HTTP response header was in effect, and
apparently newspaper is requires iframe of frame in TagDiv editor.

Anyway now I have another issue, when I tried to diagnose this issue,
I’ve launched up a third WP site on Azure
(newspaper-poc-fne9bde3g8fna8bt.northeurope-01.azurewebsites.net), and
I did not expect that temporarily assign my license to it will be
irreversible for a month or so. Now I am dropping that diagnostic
site, I would like to assign back my license to my original domain, I wrote an email about it…

Thanks
Gabor

• This reply was modified 1 year by gabor.