Hi
after updating the theme to version 8.1 my tagDiv Composer doesn’t work anymore.
When I try to access it, it goes to …/wp-admin/post.php?post_id=5&td_action=tdc and it displays white screen.
I tried to deactivate and activate it again, I have also deleted it and downloaded a new version from the updated theme .zip file, but it is still the same.
Any idea what can I do?
thanks
TIPS:
for TD Composer, make sure you delete old TDC plugin folder, and upload NEW one — *not* overwrite/merge; after you do that, run the WP-Optimize plugin, AND resave permalinks, this clears all ‘transients’ — and one presumes anybody running a caching plugin is clearing that, disabling, it, etc., prior to any WP updates!
Hi,
Also check the theme system status and see if it is according to the recommended configuration
– https://forum.tagdiv.com/system-status-parameters-guide/
Thanks
Hi,
The theme and the editor is tested on these browsers and it is working for us. I have made some test again and there is no problem opening and editing pages with the tagDiv composer on Chrome, Firefox and Internet explorer . Latest versions of browsers is used, with latest theme version and only default plugins installed.
Thanks