Hey. We just launched our new tagDiv theme and it’s really exciting, except my access to the tagDiv composer is gone.
If I go to our staging site, it’s there. But on the live site it’s missing. Our dev still has it. He tried clearing caches and logging me out. I tried different browsers. Nothing.
Attached are two photos that show the staging site with the composer and the live site without.
Hello,
Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
Hey again, Anamaria!
I passed the info to our dev. The thing is, he still has the composer. So it’s not a universal issue. Meaning I don’t think it would be a plugin, theme, or caching issue.
It seems to be on my end.
Hi,
Please try to use another browser and check after; maybe you have an extension on the browser.
Thank you!
Tried a different browser and still nothing.
Hi,
This is very strange. But if it works for someone with the same account, I don’t know exactly what the issue is.
Thank you!
