Tagdiv Composer is not working

Posted in: Newspaper
Post count: 59

I am getting the same problem. I have reported but no answer yet.

Dear support team, I can’t open the cloud template and edit it. When I try to open and edit the cloud template, it just reloads continuously. Please see the video for this problem – https://youtu.be/9WJX4-w6xxQ

The system status also fulfills the newspaper themes requirements. Check the Video for system requirement – https://youtu.be/T9895Y6rdgM

I have disabled all the plugin except the default one but still, the problem remains. I need urgent help. Thanks for the help

Post count: 35449

Hi moss8007 and mehedi57,

Please check if you are using WordPress v5.5 or v5.5.1, if yes, then you must use the last version of Newspaper theme too (10.3.6.1), only this will work on those versions of WordPress.
Also if you already have Newspaper 10.3.6.1 and you have this problem, then try the below steps:
1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear all cache from your website, host and browser ( for browser use force refresh Ctrl Shift R ).

If the problem still persists, please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can use the Enable jQuery Migrate Helper in some cases this can help you to make tagDiv Composer to work.

Let me know the results!
Thank you!

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