my website admin site has no tagDiv composer, there were those boxes when i first time used the theme last year. I contacted you guys for so many times, but no one helped me while I paid haft year support fee.
I deleted the old version of the theme, also deleted all the plugs, and uploaded new version of the theme today, but the following errors still there. Please help help and help!!!
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
also, there is now woocommerce with the theme. should i use woocommerce plugins, or your theme should have the woocommerce plugins?
Hi,
If you try to edit your existing pages with the tagdiv composer, it will not work. When changing page builders you also have to re-create the page. Please read this guide: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
If you still have trouble, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.
As for the woocommerce plugins, We only recommend the standard woocommerce plugin. We have not tested any alternative plugins except the main one.
Thanks.
Hi there,
I just sent you the wp-admin login info. Please help me to fix the issue.
Just remind you again. I followed up your instructions, and deactivated all plugins, and did the same thing many times, still not working. Eventually, I deleted all the version 7, and deleted all plugins, then installed version 8, and installed plugins again. However, the tagDiv composer is still not working. There are no blocks, so it is very difficult to edit the pages.
Replied via email.
