Hello,
Please disable and delete your current version of the composer and install it again from the new theme package.
Thank you!
Hello –
I am having the same issue – I have recently done a clean install of the latest version of the theme (8.7.2) and when I click “edit with TD Composer” in page view, or in edit page page by selecting “TAGDIV COMPOSER” I get a blank page load. I gave up on my own site and installed a clean copy of the theme on a brand new clean wordpress install, disabled all plugins except Tagdiv Composer, installed the only the Default Demo, and tried again. I have tried EVERY solution you’ve suggested in this forum, and had no success of getting the page to load. The only browser that has given me any info is Firefox, and the error says: “Content Encoding Error
The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.
Please contact the website owners to inform them of this problem.”
I hope this helps you find a solution to this, as I am desperate to get my website completed, but can’t with your theme until the TD Composer loads.
Thank you.
a mí tampoco me funciona, me aparece la página en blanco, como si estuviera cargando
In tagdiv composer, unable to scroll down to select listed elements (after Block 9) and even unable to scroll down for changing or selecting various setting for e.g. in social counter, unable to scroll down beyond facebook app id.
We have installed 8.7.2 version, deleted tagdiv composer and reinstalled the same. but result is same. Earlier, there were several other issues with tagdiv composer, if this continues, it will loose confidence of us
Hi,
Since installing the latest update, TD Composer isn’t working for me either. When I go to ‘edit with TD Composer’ it goes to a blank screen.
I’ve tried deleting and re-installing the plugin multiple times through different methods without any luck.
Could you please fix it for me or tell me how to do so?
Hi,
@walt wise If you could send us an email at contact@tagdiv.com and provide admin login and FTP access to the testing domain where you have installed the latest version of the theme, we will investigate.
It is important that there are sufficient resources allocated by the server
– https://forum.tagdiv.com/system-status-parameters-guide/
Test with no other plugins except theme plugins active, or child theme active.
The latest update fixed the issues for the majority of users, if there are more issues we will identity them and fix them. We can take a look at the problems on your website, send us admin login details and FTP at the email address mentioned above. Make a backup before sending the email. Also include a link to this topic in the email.
Thank you!
