tagDiv Composer not working

Posted in: Newspaper
Post count: 6
Vundy
#229112
Apr 18, 2018 at 5:02 pm

tagDiv Composer not working for me after latest update. I can see just blank page…

Post count: 21
amandine
#229113
Apr 18, 2018 at 5:03 pm

we are a lot in the same situation nobody help us

Post count: 6
Vundy
#229116
Apr 18, 2018 at 5:10 pm

Let’s hope someone will help us, we pay for this theme and expect support

Post count: 21
amandine
#229130
Apr 18, 2018 at 5:34 pm

For those who have the same problem. The problem comes from the plugin TAGDIV COMPOSER AND NEWSLETTER. So, I took the old plugin in the first download folder (2 months ago) and I replaced by FTP the new plugin by the old ones. Everything works again. I lost my CSS and my widget because it’s been 5 hours that I’m trying to repair, I uninstall everything and reinstall and lost my day because no one answers us on the forum. I can send old plugin files if anybody wants it.

Post count: 22421
Bogdan B.
#229281
Apr 19, 2018 at 10:36 am

Hello,

Please note the support hours in the top right of the screen and most important, the time zone.
We are not a 24/7 service so we cannot be online all the time.
If you use old version of the theme plugins there could be issues in the latest update. Please make sure you also update the theme plugins as they will not update automatically when updating the theme.

Thank you!

Post count: 6
Vundy
#230062
Apr 23, 2018 at 3:15 pm

All my plugins are always updated and still I get blank page on dashboard when I upgrade to latest version of newspaper theme.

Post count: 22421
Bogdan B.
#230087
Apr 23, 2018 at 4:13 pm

OK,

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

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