Of course: “Welcome to Newspaper V 10.3.6.1”
Shall we continue this in a ticket?
Sorry dear, I am not from tagDiv Team, I am also a User like You. This is Suman Dwivedi From India, dwivedisuman7@gmail.com
I know, I just forgot for a second! Sorry!
Which actually makes you trying to help me here even more outstanding! THANK YOU!
Its late here in Austria, so I’ll call it an evening and I will create a ticket with tagDiv! Again, thanks from Vienna!!
Welcome Dear, Yeah It’s late-night here also :), Okay take care, Bbye, Thanks a lot.
Hi hannes_kaufmann, so if I understand correctly there are some problem with tagDiv Composer but only when you are using a plugin (UpdraftPlus), is possible that these two plugins to not be compatible, because this is an untested plugin (https://i.imgur.com/9kkCK0S.png) we do not know how this is working, therefore we can not provide a fix. The only solution is to try other plugins that can do what the one you use now.
If this is not the case and there are other problems, let us know!
Thank you for your understanding!
Hi Calin!
On this website it seems so, but I’m just starting now to create some new pages without UpdraftPlus activated. Lets see, I’ll keep you posted!
But, I do have more licensed Newspaper client websites running (guess you can tell, since we did talk quite a bit before and let me say: I love the theme! Thanks, you really did a great job). And with all the others AND as I said until two days ago Newspaper worked perfectly fine with ALL of them, even this one I was talking about yesterday and today …
Hi Calin! Sorry to say, but it is not working anymore, no Updraft! đ This really really is becoming a huge problem for me and my client!
Dear Calin!
I now have deactivated all plugins but tagDIVs! And just now all pages crashed again! PLEASE PLEASE help! This can’t go on like this! It is the same message again when I save and close a page from composer: “There has been a critical error on your website. Please check your site admin email inbox for instructions.”
Hello Hannes,
May I Help you, actually I read your message and not feeling good for you and I know what situation you faced. May be team support times out.
THANKS TO EVERYONE for all your support. We’ve done some of the above and we’ve got it working. RESPECT to the amazing Tag Div community we’re proud to be part of. XX
Hi Dabang! Thanks for offering your help again! I’m pretty much out of ideas, which rarely happens! My tagDiv support is still up to date, so I guess I just have to wait for Calins answer and support …
MAYBE IMPORTANT!!! I just found something else that could be the problem: I have reinstalled the Theme! Guess what, same problem. No PAGES page. Trying to find the problem I just saw in the theme panel custom body class the “td-animals-pro” class which is from a Demo I imported way back on my test server!!!! Could it be that this css is obviously not there in a fresh install of the theme and therefore everything crashes????????
Since I’m on a HUGE project here which NEEDS to go online this coming week, I have to work 24/7 now to find tagDIVs problem. On a side note: IT IS WEEKEND and no solution from the developers since days. CALIN: WE NEED YOUR SUPPORT!!! NOW! PLEASE!!
Hi,
Sorry for the late answer, for the moment we do not work in weekends, also reply multiple times in the topic if possible, this will only delay our response.
hannes_kaufmann please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
