Hello Team,
We have a site called http://www.indiaforensic.com and we have set a newspaper them by Tagdiv. But for last 1-2 weeks we are unable to make any changes in the theme as we click on the option “Edit with TDcomposer” we get a blank screen, here is the proof-
Hence we tried to reset the the Tagdiv theme and following was the result-
And once reset we again tried to open the same but still no development we still got a blank screen. But this time we checked the browser inspect tool section and found many errors. Following is the proof for the same-
Kindly guide us in the following matter.
Regards
Rahul
Indiaforensic
Hello!
Please make sure the plugins and our theme are up to date.
Also, please start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know about your results!
Thank you!
Hello,
Tried it but its still not working. Can you guys help us out?
Regards
Mayur
Hi @mayur_cfe!
Please send an email at contact@tagdiv.com and provide wp-admin and Cpanel access so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.
Thanks!
Since last two days, i have started seeing issue with my website. I am seeing some kind of black frame around my woocommerce product pages
This frame appears only on the devices like laptops and desktops its not their on mobile.
Can you please check this and let me know the issue
No I have not changed anything neither added the colours. I have also sent an email with my userid and pw on contact email
Hi @mayur_cfe!
Please insert this link https://forum.tagdiv.com/topic/tagdiv-composer-not-working-at-all/ in your mail.
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
