Hello! After updating from an older version of Newspaper, everything works well, except that I can no longer edit pages with TagDiv Composer. I get “page not found” as a response, directly after pressing the button “Edit with TagDiv Composer”.
I’ve read up a bit on your forum, and have tried the following: Making sure SSL is activated, deactivating non-TagDiv-plugins. To no avail. The console says “Failed to load resource: the server responded with a status of 404 ()”. I see others have had similar problems, and then you have asked them to email you. What do you say in my case?
Hi,
If you create a new page and you try to edit it you get the same situation? Do you use CDN? if yes, did you tried without it? Also, did you made any changes in the WordPress files, like permissions, redirect, cache? Do you use object cache?
If yes, then we’ll need to check those and if the problem is still there, then you’ll need to contact us via email. You’ll need to make a full backup for the website and the database. In email please provide wp-admin and cPanel access.
Thank you for your understanding!
I sent you an email. I am working towards a deadline, so I’d be very happy if you have time to look at it soon. Thanks!
