Hello,
After the last update, I start noticing less paid traffic going to our website! at first, I was skeptical about google analytics code or something! but after testing the website on other operation systems and browsers we noticed that the website is redirecting to a spammy website!
Those websites are for affiliate programs like VPN and such, we start investigating by deleting plugins, changing themes, restore backups! we even restored the CPanel backup with our hosting provider but still has the same issue!
We never thought it was from one of your plugins! till after 4 days of deep looking because we excluded the newspaper’s theme since we didn’t suspect it a bit!
We found out that when we activate the tagDiv Composer plugin the redirecting started even when we change the theme but we kept the plugin activated! Now, we changed the theme and deleted all your plugins so we had to have a quick solution, you really need to take a look at your codes on that plugins, and fix them as soon as possible.
What do you think about this, please? and how it can be fixed.
Hello,
If you notice that the site redirects to other sites, it may be because of injected malware. We recommend you follow the steps below:
– Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
– Update the theme to the latest version, Newsmag v5.2.3
If you have gone through the steps above and are still facing issues, don’t hesitate to contact us via email at contact@tagdiv.com. We’ll be ready to help you as soon as possible.
Thank you!
