TagDiv composer stopped saving the content and header

For some reason that I don’t know, TagDiv composer stopped saving the content and the header. The icon keeps spinning indefinitely. However, it saves the footer without problems.

The problem was sudden. However, we did the following tests:
– I disabled all the plugins and the problem remained.
– I restored the page (website and database) to a point where I am sure it was working correctly, but the problem remained.
– I reviewed the plugin status page to be sure that all technical requirements are met.
– I tried saving the content of another website that is hosted on the same hosting account (to rule out any problem with the hosting configuration) and on that website everything works fine.
– I tried to save from other computers with different browsers and operating systems but the problem persists.
– I tried to save the content of other pages within the same website (to rule out a problem with that particular page), but the problem remains.

Is there anything else I need to do?

Thank you very much for your prompt help.

Néstor

After doing new tests, we were able to notice that although the save icon keeps rotating indefinitely, after a minute or two the changes are saved.

Hello Ana Maria,

Thanks for your quick response.

This is the error message I see in the console:

td-composer/save_post – ERROR
Object
debug_data:
endpoint:
“td-composer/save_post”
error:
“”
request:
{readyState: 0, getResponseHeader: ƒ, getAllResponseHeaders: ƒ, setRequestHeader: ƒ, overrideMimeType: ƒ, …}
[[Prototype]]:
Object
message:
“Invalid reply from server endpoint.”
type:
“AJAX ERROR”
[[Prototype]]:
Object