Tagdiv composer update 2.1 malfunction

Posted in: Newspaper
Post count: 41

Hi Guys,

I just found some issue they come with the new update tagdiv composer version 2.1 that dont show on the pages area. Need to back to version 2.0 until the support team fix the issue.

Have a nice day!

Shalom

Post count: 20685

Hi,

There is no issue currently like that brought to our attention since the theme update. So it could mean the problem is happening and it is being caused in particular cases. The composer version 2.1 improves over 2.0, and works with the theme in all our tests.

If you could send us admin login to your website by email at contact@tagdiv.com and more details about what the problem is, we will take a look. FTP and cPanel access may be required for deeper investigation.

You can test before with no plugins active other than theme plugins, no theme modifications and custom code, if possible.

Thank you!

Post count: 41

Hi,

Is working from your end but not work from many or us. I test the plugin with other wp domain and work fine but from other wp domain not.

Post count: 20685

Hi,

Could be something specific to the hosting server configuration, if it works on one domain and not on the other. We could take a look if you could provide admin access, FTP and cPanel if possible as well to the website with the problem. maybe we can identify why this is happening. Send this details at contact@tagdiv.com and include a link to this topic in the email.

Viewing 4 posts - 1 through 4 (of 4 total)
You must be logged in to reply to this topic.