TagDiv Composer wont add images to templates

Posted in: Newspaper
Post count: 63

Hi Guys
Latest WordPress and the latest Newspaper. Since updating to 10.3.9 the composer won’t add images from the media library? Any ideas or workarounds. I have to use the composer now to redo our site as your Standard Pack plugin has rendered our site almost unusable, so we are trying to switch over to a pro template, but now cant modify the templates because of the image issue??

Post count: 35449

Hi,
So if I understand correctly, now the images are no longer displaying on your website, If is so, please try to enable/disable this option -> https://i.imgur.com/K8FobBC.png if this is not solving the problem, please install Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
If there are still some problems, please let me know!
Thank you!

Post count: 63

Hi Calin. No that isn’t the problem at all. Images cannot be updated or changed through Tagdiv composer when you’re working with templates. Simply doesn’t work. Social media share the s similarly affected. Tried rollbacks etc with different versions of WP, no different. I assume you guys mad changes to the TagDiv composer plugin as well, and this is where the problem lies.

The images on the site are fine except for logo on sticky menu. Gone and now can’t put it back.

Post count: 63

I have applied update 9.1 and this hasn’t resolved the problem with the composer. I have the single post template from London Pro open in the composer. I cannot add an image using a single image block and the single post share doesn’t show any details for adding accounts in the options screen. Some other functionality is also missing.
I had no issue with images not showing on the site, this is restricted to the composer, and older templates I created don’t want to edit properly? Any ideas? We are trying to move onto London pro and I need to update each template to stop it using the older blocks before I activate the pro template to ensure everything keeps displaying.

Post count: 35449

Hi, now I see that you no longer have enable the sticky header. Also I see that the social share is working correctly -> https://i.imgur.com/bp8xUcl.png
is possible the problem to be from CROS policy -> https://i.imgur.com/tsLFV6Z.png, you can fix this by follow the steeps from this article -> https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
For me the images are working -> https://i.imgur.com/oo1WWZp.png .Please make sure that the problem is not from the extra plugins that you are using, make a test only with tagDiv plugins.
Thank you!

Post count: 63

Calin, we are clearly on different pages. Here is my issue which I posted again this morning.
The site may look fine to you however the social media share isn’t working. It is completely broken, we don’t have either Pinterest or Wahtsapp. Those are the only four platforms the plugin shows in the front end and the option to add any addresses in the Composer has been completely blanked out.

Our problem is the Composer. It refuses to add ANY image to a template or update the page settings. It only saves the header and footer, not the content, so we cannot make any changes to existing templates, new ones don’t work either.

The reason the sticky header is no more is that it won’t allow us to repair the header by adding an image back to the template, so I have had to disable it. Trust me this isn’t a plugin issue, we have disabled everything. Also, we’ve noticed that Profilegrid has lost some of its functionality since the TagDiv upgrade.
Again, we are WP latest version, tagdiv and PHP latest versions, 512k ram allocated. No other issues, site functions, but we cannot change anything using composer.

If we disable the Standard pack sections disappear of the site, new Pro sections that should be visible. Tried a pro template to see if that would make any difference as we are running on Medical one, no change, just crashed older pages.

Post count: 63

I’ve corrected the CROS issue above. Obviously an issue but it doesn’t impact the Composer problem, thanks for picking that up.

Post count: 63

Calin, we’ve got Vlad chatting to us on a similar thread as well, perhaps the two can be brought together to avoid duplication.
https://forum.tagdiv.com/topic/tagdiv-composer-wont-save-templates-or-update-existing-ones/#post-378603

Post count: 35449

Hi Robert Turner, if you only want to change the social share then you need to do it from theme panel -> https://forum.tagdiv.com/design-post-pages-using-default-templates/ there were no option of this in tagDiv Composer.
For the rest of the problems, please make a full backed and make a test only with tagDiv plugins and main theme and if those options are still not working, then send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. I will inspect the situations as soon as possible see what can be the problem. Include a link to this topic in the email.
Let me know the results!
Thanks you!

Post count: 63

Hi Calin
Okay sorted Social Share problem. The image issue still exists. The second time we have disabled all plugins. Still can not add an image to a temple, in fact, we cannot seem to save any changes to any templates. The header and footer save, the content doesn’t.

I have sent you an invite to create a password on our cPanel for Medika and will email you logins for the WP site.

Post count: 63

Hi Calin. I’d suggest opening this article and then attempting via the Composer to edit the template. You can try deleting the right-hand column image and replacing it. Doesn’t work. Any Inline Image or Single image placed into the template won’t accept an image

https://medika.life/meet-the-author-dr-hesham-a-hassaballa/

Occasionally, on some of the templates, it will also not update changes, say if we are trying to replace an old block style with a new one. It all looks good on the template but when you try and save the template, it simply ignores the changes.

Emails with logins have been sent.

Post count: 63

And, here is a page that simply isn’t interested in any Composer changes, ignores them and refuses to save the Content section.
https://medika.life/education/consumer-safety/

Post count: 35449

Hi,
My colleagues via email will check your website and the situation that you are facing and they will be able to provide some solutions or fix.
Thank you for your understanding!

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