TagDiv Composer: WP Editor not Loading

Posted in: Newspaper
Post count: 184

I’m trying to add an element: “Text with title” but every time I click on the “Edit Content” button the WP Editor window would pop up and would not load its elements.

Some error from the DevModule:

tdcJobManager.addJob
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:24 n {length: 1, models: Array(1), _byId: {…}}
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:24 clear _deletePanel
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:24 element mouse down
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:24 clear _deletePanel
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:24 {shortcode: “[td_block_text_with_title]”, columns: “3”, jobId: “0”, postId: “49804”, replyHtml: “<div class=”td_block_wrap td_block_text_with_title…ny non empty text and that’s it.</p>↵</div></div>”, …}
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:24 customRender – Rendering our model
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
jquery.js?ver=1.12.4:5 Slow network is detected. Fallback font will be used while loading: https://nurseslabs.com/wp-includes/js/tinymce/skins/lightgray/fonts/tinymce.woff

Post count: 20685

Hi,

First please check the theme system status parameters
https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make modifications if needed. If you updated the theme, update all theme plugins as well.
Additionally try as a quick test to deactivate all plugins if possible except theme plugins and check if this has any effect. Let us know the results.

Thanks

Post count: 184

Simion,

Thanks for the reply. I found the culprit. It’s the shortcoder plugin (https://wordpress.org/plugins/shortcoder/) since it’s adding a button on the editor menu. That’s so weird. I hope you can improve the TagDiv Composer text editor so that it could accommodate various editorial buttons added by plugins…something like Visual Composer would easily do.

Post count: 184

Please try installing the plugin and test if it will work in your end.

Post count: 1

I have the same problem. The WP Editor doesn’t work. I tried installing it again without any effect. Should I reinstall the theme totally? But is it possible without loosing all my data? And the same question for updating to 8.6.

Post count: 20685

Hi,


@chris-vision
I believe you are referring to the tagDiv composer. If the theme system status is set according to the guide provided above, try deactivating all plugins except theme plugins and check if this has any effect. Let us know the results.

Thanks

Post count: 16

Having the same problem, Edit Content window on “text with title” module not loading, I’ve updated to latest version, deactivated all plugins except theme ones, system status is all green.
Any ideas?

Post count: 22421

Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Post count: 20

I updated the theme and the plugin, checked the php.ini and htaccess…. but I still have this issue.

Post count: 22421

The above reply still stands. Send us an email with admin credentials and we will take a look.
Thanks

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