Hi, I have just hit a problem with the tagdiv element ‘text with title- after pressing the ‘edit content’ button the text in the box that loads does not appear and just shows a blank area.
Here is video link to see: http://nimb.ws/bvMefI
I recently updated the theme, but cannot be 100% sure if this caused the issue as I have not used the text editor for a couple of months now, but it could be factor.
Have gone through the usual process of deactivating plugins but that made no difference.
Any ideas on what could be the issue and cause.
Hi,
Please make a full backup of the website first, then send us an email at contact@tagdiv.com and provide admin login details, as well as FTP access. We will take a look. Also include a link to this topic in the email.
Thanks
I have the same issue and many others… I am going crazyyyy. I am thinking to start from the beginning after 1 week hard work!!! I thought main reason is the conflict between composers but I deactivated the tagdiv composer. Visual Composer is enough for me but it seems missing tagdiv composer causes problemsss. I started to feel regret about buying this theme
@Zilhan Please provide some more details about the problems you are facing, we will try to help you. Visual composer can be used with the theme if you want to. We will take a look at the issues, send us an email at the address mentioned above and provide admin login. Also include a link to this topic in the email.
Thanks
