Hi
The TagDiv-Gallery works fine on my desktop. On my mobile phone the first part of a gallery is fine too. But if a certain amount of pictures is reached, the slider on mobiles gets slow and viewing a gallery is annoying. It doesn’t make any difference if I switch trough the pictures with my finger or if I use the arrows.
http://bit.ly/2nWWaMy – from picture 14/25 the slider on mobiles doesn’t work smooth. Until picture 13/25 the slider is ok.
http://bit.ly/2nXawN8 – from picture 26/48 the slider on mobiles doesn’t work smooth. Until picture 25/48 the slider is ok.
Did you have other users with the same problem? Is there an option to optimize the gallery-view on mobiles?
Thanks
Hello HeTo25,
I have inspected your website and I did not saw any problems with tag div gallery. Seems to work as expected. Where is the problem? Provide more details about this issue, also, give me some useful screenshots so I will be able to identify the errors. If you are using some untested plugins, try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core file and rule out any conflicting plugins.
Hope this helps!
Thanks for your understanding!
Hi
When I view the two galleries (links are in my first post) on smartphones the slider works fine until a certain picture is reached.
– tested with LG and Sony
– gallery –> normal view, not full size
– using the slider with my finger
In one case the problems start with picture 14 of 25. If picture 14 is reached, it suddenly goes very slow from right to left and this happens with most of the pictures which are following.
Screenshot: http://prnt.sc/epjuk9
In the second gallery the problems start with picture 26 of 48. If picture 26 is reached, it suddenly goes very slow from right to left and this happens with most of the pictures which are following.
http://prnt.sc/epjuwm
Active Plugins: – Contact Form 7
– Regenerate Thumbnails
– tagDiv Social Counter
– WP Super Cache
– WPBakery Visual Composer
– Yoast SEO
All of this 6 plugins are core or recommendend…
Thanks
Hello eTo25,
I have tested on my side with other images and I can recreate the issue. It seems to be a problem with the theme js for this feature. I have added to our list of improvements and our developers will try fixing it as soon as possible.
Thank you for your message!
Hi
Do you know if the developers were able to solve the problem? My website depends on the TagDiv galleries and a solution would be necessary.
Thanks
Hello HeTo25,
In a future update, it is possible but we cannot say for sure if it will get done in the next update because we have a big list of fixes, improvements, and suggestions to implement. It’s hard to filter them and select which one gets implemented now and which one gets postponed. The developers decide if it gets done or not, though.
Thanks for your understanding!
I have the same issues with mobile galleries in my site:/
Problems occur only on chrome mobile.
Hello msz,
Please notice that I have passed this rapport to our developers and they will inspect the problem and we consider to fix in future updates.
Thanks for the message!
Thanks msz. I’ve added the code to custom css and the lagging problem with Chrome is solved.
