Tagdiv gallery not working

Posted in: Newspaper
Post count: 128
T2N
#109417
May 1, 2016 at 10:17 am

Hello,
Tagdiv gallery seems to have stopped working recently. See example
http://travel2next.com/six-senses-spa-qing-cheng-mountain/
Help!

Post count: 128
T2N
#109629
May 3, 2016 at 9:39 am

Hi team,

Any update on this?
We are trying to come up the same as what you did here – https://forum.tagdiv.com/gallery/
We were able to come up with it before but after the wordpress update, it was gone and the gallery looks different.

Thanks!

Post count: 23312
Catalin
#109743
May 3, 2016 at 1:36 pm

Hello T2N,

Until now, we do not have any bad reports for our TagDiv Gallery. Please try to disable all the active plugins, leave just Visual Composer to active, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is most likely be a conflict in your theme generated by your plugins. After without them and check the results.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Post count: 128
T2N
#110544
May 9, 2016 at 8:03 am

Hi Catalin,

I followed the instructions but still the gallery is not working as it is supposed to.
Now I did update the theme, visual composer and rev slider but still nothing.

Other issue is that after updating/reinstalling the visual composer and rev slider, I can’t activate them because I don’t have purchase code. There should be another update of rev slider but I can’t update because I don’t have purchase code.

I have sent you access to my website via email so you can check it out.

We’d really want to have the gallery fixed because we do have campaign right now for our canada categories.

Thanks!

Post count: 23312
Catalin
#110733
May 9, 2016 at 1:49 pm

Hello T2N,

Replied via email.

Thanks.

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