When we tried to copy the content and paste it into an empty column, it just show an loading icon forever.
We investigated and saw that it because the POST request to “/wp-json/td-composer/do_job?tmp_jobId=1…” was returned with 403 error.
We attached the link to the video then you can easier to understand the error.
Reproduce video: https://coxautoinc-my.sharepoint.com/:v:/p/long_nguyen/Ec0DGqq2DCpOu3qhcUBrXW4Ba1x11D03z0q6uSL682EBvA?e=8SKGsS
403 error: https://coxautoinc-my.sharepoint.com/:i:/p/long_nguyen/EQBlw6aUU9VEnsXF2rMFzbIBaeAOtDeVNfd1WPf41pFIlQ?e=DB1hSf
Note: password to access the link: Passw0rd@123
Thanks
Hi,
Most of the time this situation appears when it is a plugin or some settings that are blocking the theme builder request. My suggestion is to try only with tagDiv plugins and in case that the problem persist, then please do a full backup for your website and contact us via mail at contact@tagdiv.com, include wp-admin and cPanel access, also provide the link of this topic so we can identify you. We’ll try to check it as soon as possible.
Thank you!
