Hi, when i activated the tagdiv mobile plugin, It works great except when I view the site via desktop. The mobile view is replicated on desktop. How do i stop this?
Hello nomoretechno,
Ensure that you are using the latest theme version, clear all the caches, purge all CDN files if you are using something like this and check the results.
Thanks for the message!
Hi, I updated the theme this morning, plugins and cleared caches including cloudflare.
Still seeing a mobile page for desktop
Hi, the plugin seems to work now for desktop after uninstalling all plugins and the reinstalling.
However, a new problem keeps happening.
Every time I switch on the mobile plugin, my widgets in the sidebar (two tagdiv ad spots and a post block) disappear.
I add them back and they dont save. The only way I can get my sidebar back is by disabling the mobile plugin.
I tried switching off all plugins/cache etc but cant get the sidebar to work alongside the mobile plugin.
Please help.
thanks
Hello nomoretechno,
Please notice that the mobile theme is an optional plugin especially for mobile devices with a certain layout. So, if you will use the mobile plugin, notice that the sidebar will not work because this plugin has not been designed to display the sidebar, sorry! Also, please keep in mind that is not recommended to display the sidebar on mobile devices because the screen of these are too short and this element does not look good on mobile devices.
Thanks for your understanding!
sorry, you misunderstand.
It is the desktop sidebar that disapears.
I am fine with no sidebar in mobile.
Hello nomoretechno,
Please provide your website so I can identify it closer. Do you have cleared all the caches, purge all CDN files if you are using the Cloudflare system? It’s important for bringing good results.
Thanks for the message!
thanks. clearing all cashes seems to have worked again.
sorry, back again.
Clearing caches worked for a bit, but now the sidebar has disappeared again.
the website is http://www.homeremedyhacks.com
Hi,
Now this is unusual, so by activating the mobile theme plugin the post sidebar gets reset.
Please check the theme system status and see if the parameters are according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
We can take a look at the issue, send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic in the mail.
Thanks
yep, activating the mobile plugin kills the sidebar in desktop posts.
btw, my max_input_vars is only set to 1000 in WP. I will increase this afternoon when the server support wake up
