TagDiv Mobile Theme Update Problem

Posted in: Newspaper
Post count: 271
dennisjpitocco
#289937
Apr 18, 2019 at 5:55 pm

One of the new (bundled) plugins: tagDiv Mobile Theme. Went from version 1.1 to 1.2 (version 1.2 was included in the updated files for Newspaper 9.7) received yesterday.

Yet now that everything has been updated, the following message on our WP-Admin dashboard:

“This version of the tagDiv Mobile Theme plugin is not supported by the current activated theme!
Please update your theme!”

But we’ve already updated both the Newspaper theme (v.9.7) and the tagDiv Mobile Theme plugin (v1.2) to the most recent versions, included in the updated package just received yesterday.

Help

Post count: 35449
Calin
#290122
Apr 19, 2019 at 1:29 pm

Hi,

Please make sure that you follow the steps from our documentation -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/

If there are still a problem please remove the theme and reinstall the theme via FTP.

Thank you!

Post count: 271
dennisjpitocco
#290125
Apr 19, 2019 at 1:32 pm

We followed all of the steps from the documentation precisely, and have never experienced this issue before. We will try the FTP method as recommended but are surprised that a complete remove & reinstall is necessary.

Thank you!

Post count: 35449
Calin
#290510
Apr 22, 2019 at 9:22 am

Hi,

You can make update to Newspaper v9.7.1 these problems was fixed.

Thank you!

Post count: 271
dennisjpitocco
#290601
Apr 22, 2019 at 11:36 am

Thank you!

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