Tagdiv Opt-In plugin – PHP Fatal Error

Posted in: Newspaper
Post count: 8

When we activate Tagdiv Opt-in plugin, and then open the WordPress customizer, we get a message that “WordPress has encountered a critical error”. In the debug log the following message is logged:

PHP Fatal error: Uncaught Error: Call to undefined function get_current_screen() in ../www/wp-content/plugins/td-subscription/includes/td_subscription.php:196

Post count: 27744

Hello,

So, I understand you have the last theme version, v11.2 and the last WordPress version, v5.8
Please do the following steps
1. disable tagDiv Opt-In Builder plugin
2. uninstall tagDiv Opt-In Builder plugin
3. clear cache (if cache plugin exists)
4. re-install tagDiv Opt-In Builder plugin again from Newspaper plugins => https://www.screencast.com/t/Fvl4HN299
5. activate tagDiv Opt-In Builder plugin
6. clear cache (if cache plugin exists)

After these steps please check if the issues persist.

Thank you!

Post count: 8

Hi Anamaria,

Your suggestion helped. I deleted the plugin and then reinstalled it from scratch to get it to work.

Thank you!

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