tagDiv Social Counter blanked out

Posted in: Newsmag
Post count: 15

The tagDiv Social Counter plugin has been completely blanked out for the last few days, and I can’t figure out what’s wrong. I’ve tried deactivating and reactivating but wasn’t sure what other steps would be helpful. I’ve never seen it do this before. Any guidance is appreciated.

Our site is at http://www.alaskacommons.com/ and the plugin is just below the scroll line on the right side.

Post count: 23312

Hello haronno,

Please ensure that you are using the latest version of the theme and Social Counter. You will have to remove the old version of your Social Counter from your panel and then you will have to install the version which comes bundled with the theme (Social Counter 4.1 and Visual Composer 4.11.2) from The Premium Plugins, like this -> http://screencast.com/t/Q0wbi1lW5r Clear all your caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 15

That did the trick! Thank you for your help in getting this problem figured out. Much appreciated 🙂

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