TagDiv Social Counter doesn't display my social stats

Posted in: Newspaper
Post count: 23
SkyFist
#253874
Sep 18, 2018 at 12:13 pm

Hi, I have TagDiv Social Counter installed .
I have followed the video tutorial. In the Add elements section for my homepage I have set up the social counter. I have entered my social details – my social stats are visible in the preview. It ask me to save the shortcode. However in the live site the values are all zero. How can i fix this?

Post count: 35449
Calin
#253895
Sep 18, 2018 at 1:48 pm

Hi,

Try a test like this one https://www.screencast.com/t/iwpKqVNVQ the results is https://www.screencast.com/t/KTfMXOZTf
Let me know if it works.

Thank you.

Post count: 23
SkyFist
#254030
Sep 19, 2018 at 9:07 am

I discovered it is because I hadn’t hit the save button, sorry!
So Twitter, Facebook, Insta work great, however my YouTube code doesn’t work. I have less than 50 subscribers so am using the default YouTube user ID. Is this why?

Post count: 35449
Calin
#254080
Sep 19, 2018 at 1:57 pm

Hi,

Try it first like in this example ( https://www.screencast.com/t/HlB7NKctGXzm https://www.screencast.com/t/lttl8Hp88RH https://www.screencast.com/t/VqDFlS3u ).

Let me know if it works.

Thank you.

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