tagdiv social counter (facebook)

Hi,

I use tagdiv social counter for my website http://alacatiplus.com/
All works good but not facebook. I write my id as alacatiplus (you can see th elink https://www.facebook.com/alacatiplus/?ref=bookmarks) but it counts likes as if it 0.

thank you for your help
deniz

Hi

Please make sure that you setup the plugin according with our documentation: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ clear all caches then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Now it works
i thought just facebook id was enough

thank you