tagDiv Social Counter plugin has an error

Posted in: Newspaper
Post count: 11

Warning: number_format() expects parameter 1 to be float, string given in /home/profes13/public_html/wp-content/plugins/td-social-counter/shortcode/td_block_social_counter.php on line 1108

Post count: 27744

Hello,

Please let me know what version of the theme you have. Also, please try to deactivate/delete/install/activate the tagDiv Composer and tagDiv Social Counter, clear all cache, and make sure you have set the social counter like in this article https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thank you!

Post count: 11

All done but the problem is still there. the site is http://www.professionegenitori.it

Post count: 35449

Hi Luciana123,
If I’m right that message is about some parameters that were set in the social counter, did you set some fixed count? If yes, please remove them.
In case that the problem persist, I will like to investigate and see from where is coming, for this, please contact us via email at contact@tagdiv.com provide wp-admin and include the link of this topic. We’ll check it as soon as possible.
Thank you!

Post count: 11

Where can I check if I have set fixed count on counter?

Post count: 27744

Hi,

You can check here if you set a fixed count -> https://i.imgur.com/LNDM3C7.png

Thank you!

Post count: 11

no, it’s set up fine. also because it gives me an error in all the pages. but until the last update everything worked

Post count: 27744

Hello,

Please let me know what PHP version you have.

Thank you!

Post count: 11

7.4.27

Post count: 27744

Hello,

I made a test with your PHP version and for me, this warning doesn’t appear => https://i.imgur.com/rkyyxDY.png
We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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