tagDiv Social Counter Shows Wrong Number

Posted in: Newspaper
Post count: 3

Hi,

I have a problem with the number of Facebook fans. Normally it should be around 59k but it shows just 1 and it doesn’t change. I’ve been reading almost all topics about the problem. I deleted and re-installed social counter plugin, i’ve checked if it’s an old version. And nothing fixed my problem. Everything looks normal (new version, apps secrets, access tokens etc.)

P.S. I have my website on another server and i’m preparing it for public. So even i give you the link without changing your host file you can’t see it.

Thanks in advance

Post count: 23312

Hello ahmetaydin,

Please ensure that you have the latest version of the theme (6.7.2), the latest version of Visual Composer (4.11.2) and the latest version of Social Counter (3.2), clear all caches and check again the results. If you problem is still there, please send us an email at contacty@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can identify you.

Thank you for your message!

Post count: 3

Please don’t auto-answer questions. I wrote above the fact that i checked it’s the latest version. And i solved my problem. It was about my server i guess. Thanks anyway.

Post count: 23312

Hello ahmetaydin,

I feel sorry but please notice that this is not an automatic answer, it is just the advice which you will have to follow in order to achieve best results in our theme.

Thank you for your understanding!

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