Hi
I’m running WordPress 6.4.2, Newspaper Version: 12.6.3, tagDiv Social Counter Version 5.5.
my site is: https://www.watermagazine.co.uk
The tagDiv Twitter Counter in the footer has stuck on 2,386 followers, however my Twitter account has 2,408 Followers.
Any ideas on why the counter has stopped updating the follower number?
thanks
Hi,
I tested Twitter but it doesn’t seem to work anymore. Normally this only requires entering the username, but it’s not working. I’ll notify our developer team and they will check this more. The social counter requires fixing sometimes, mainly because changes socials make on their side. Our developer team modified it countless times before. They will check it again and fix it as soon as possible.
For the time being you could set a fixed count for the socials that aren’t working – https://prnt.sc/6N2-8MmF_66g
Thank you for your understating!
Thanks Calin
Can you post on here when the update becomes available?
Hi,
The issue is on our list, but I’m unsure exactly when the fix will be added.
Thank you!
Hi same issue on my side, can you tell when it is resolved ?
Hi,
Unfortunately, the API for Twitter was changed, and to get the information using the API, it needs to be paid. We will try to find a solution until the next major update.
Thank you!
Having this problem, too. Hoping a fix is in the works.
Still no news about the counter ?
Hi,
Unfortunately, no. To have access to information like this, you need to pay.
Thank you!
