tagDiv Social Counter

Posted in: Newspaper
Post count: 10

Hi there,

I can’t get the social counter to work; two issues:

1. For facebook the id is ‘pittig.be’ and I assume that is where the issue is because I tested some others id’s and they do work… I expect it is the ‘.’ that causes the issue but how to fix?
2. For facebook the id is ‘PITTIG_’ but I don’t think this has anythng to do with it since I also did some tests (including ‘envato’ 🙂 and when I add an id only the header of the page is visible and no body or footer, just blank

Please assist asap, thanks!!

Vince

Post count: 3343

Hello,
Provide us a link to see the issue. If you want you can send us acces to your WordPress to take a look. Also send all details where not work to test it. Send via email at contact@tagdiv.com

Give us you facebook page to see it.
Thanks

Post count: 10

Still working locally 🙂

Will transfer the website in the next few days and not really urgent compared to other stuff so maybe easier to send you a live link when available?

Cheers,
Vince

Post count: 10

Hello,

Currently only using the social counter on the homepage, here’s a link: http://206.130.122.46

The facebook page I am trying to add is this one: https://www.facebook.com/pittig.be

Thanks for the assistance,
Vince

Post count: 3343

Hello,
send us access to your wordpress and you facebook page, that doesn’t work for me.

Thanks

Post count: 10

Sorry,

Firstly I can not give you acces to my client’s website, nor can I give you acces to the facebookpage.

Secondly, I don’t understand why you need this since all the necessary data is available and visible. As said before I tested other facebookpages and they do give the correct count so nothing wrong with the widget but somehow it doens’t recognize the facebook id.

Thanks,
Vince

Post count: 3343

Hello,
I don’t need you facebook access, i need you facebook link to see you page because this not work for me https://www.facebook.com/pittig.be to test it myself.

Please check for the social counter to have the latest version from v 1.7.2

Thanks and sorry for misunderstanding.

Post count: 10

Hello,

Your answer confirms my thought on this; country restriction on the page… 🙂

Will get back to the thread if this was indeed the issue

Cheers,
Vince

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