Hello,
I just updated to Tagdiv 12.6.1 (from 12.6) + plugins, and all custom template Header dans footer disappeared !
I tried to backup a older DB, but still doesn’t come back, and I don’t have old plugin (Tagdiv plugins) versions anymore…
EDIT : Solved, the Standard pack has been removed on theme update, I missed that one… nut wold be easier if the optional plugins were not removed…
usually this happens when you don’t ‘re-enable’ the composer plugin after updating everything. I had this happen recently with newsmag.
Might not be your issue, but double check the composer plugin updated and activated under the plugins section in WordPress. 🙂
(( I don’t work here. ))
Would like someone to install my newly purchased theme to my website.
No not this time… usually yes, it’s often about update, active plugins after updating theme,
but here it literally removed all templates… header, footer, event the home page is not recognising some tb_blocks…
they’ve been wiped out …
even after DB restore from yesterday, when everything was right…
I’m gonna try to get the files backup to restore the old plugins as well, plus yesterday’s db…
any help from support is welcome !
Hi,
Please make sure that you have installed the tagdiv plugins like composer, cloud library, standard pack.
@byronmediagroup We can install your theme and activate it, or if you want more features, you can contact our custom work team https://tagdiv.com/web-development-services/
Thank you!
