TD Cloud Library disables site

Posted in: Newspaper
Post count: 83
Seashore
#261247
Nov 8, 2018 at 12:54 pm

Hi,

Yesterday we installed a backup of our Newspaper site, but since the Cloud Library plugin disables the site (white screen). When we deactivate the plugin using FTP (renaming it), the site is visable again. But re-installing the plugin gives the same problem. And, the post template we created is gone.

The site is on a temporary location, so if you want to look at it, you need to change your hostfile.
We have a login for TagDiv. Can I send you a mail with the login credentials?

Regards,

Martin.
What

Post count: 83
Seashore
#261249
Nov 8, 2018 at 1:14 pm

Update: we disabled all plugins, activated the TD Cloud Library plugin, and then we activated the other plugins one by one. It crashed when activating the TD Composer plugin.

Can we safely re-install the composer plugin? We won’t lose any pages and their lay outs we created using the Composer?

– Martin.

  • This reply was modified 7 years by Seashore. Reason: We disabled all plugins, and then activated them one by one
Post count: 83
Seashore
#261270
Nov 8, 2018 at 3:31 pm

Hello,

Edit: solved! When re-installing the backup, the PHP version somehow switched from 7.0 to 5.5. After setting it back to 7.0, everything is fine again.

Regards,

Martin.

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.