When I try to preview another theme I get the error:
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Fatal error: Uncaught Error: Class “td_util” not found in /home/noticia2/public_html/wp-content/plugins/td-cloud-library/td-cloud-library.php:169 Stack trace: #0 /home/noticia2/public_html/wp-includes/class-wp-hook.php(324): tdb_add_js_variables() #1 /home/noticia2/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #2 /home/noticia2/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/noticia2/public_html/wp-includes/general-template.php(3192): do_action() #4 /home/noticia2/public_html/wp-content/themes/astra/header.php(31): wp_head() #5 /home/noticia2/public_html/wp-includes/template.php(810): require_once(‘/home/noticia2/…’) #6 /home/noticia2/public_html/wp-includes/template.php(745): load_template() #7 /home/noticia2/public_html/wp-includes/general-template.php(48): locate_template() #8 /home/noticia2/public_html/wp-content/themes/astra/page.php(20): get_header() #9 /home/noticia2/public_html/wp-includes/template-loader.php(106): include(‘/home/noticia2/…’) #10 /home/noticia2/public_html/wp-blog-header.php(19): require_once(‘/home/noticia2/…’) #11 /home/noticia2/public_html/index.php(17): require(‘/home/noticia2/…’) #12 {main} thrown in /home/noticia2/public_html/wp-content/plugins/td-cloud-library/td-cloud-library.php on line 169
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Can you help?
Thanks
Hello!
First, make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again. Please deactivate and delete the tagdiv Composer plugin, clear the cache, and install it again.
If the problem is still there, then please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic to identify you
We’ll check and try to help you as soon as possible!
Thank you!
I have send You an enail
Thanks for your help
Hello!
If you sent an email, we will review it and try to help you as soon as possible.
Please be patient!
Thank you for understanding!
