td-composer crashes site

Posted in: Newspaper
Post count: 20

I have installed the latest Newspaper version, but when I go and install td-composer it crashes my site and displays this error – “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

The only way to get my site back is to go into cpanel and delete td-composer.

Problem is without td-composer Newspaper will not work.

Any help appreciated.

Post count: 18283

Hello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older version before intalling this update. Overwriting the files would cause a lot of problems. If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

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