Hello everyone, I am new to using the td-composer but to my understanding, you need to drag and drop in the section to the right. It doesn’t work. Also I get this message when I try to edit my homepage but does go away: “The current content page hasn’t been created by TagDiv Composer!”
Here is a screenshot of what it looks like
http://www.screencast.com/t/NZ1mB6JnAI
Hello Brain916,
Please try to read our useful guide in order to make the transitions between these page builders, like this -> https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/ Most likely, you have tried to edit your page which has been created with Visual Composer and now, you want to edit with TD Composer and that’s why you cannot do this. Check above guide and try to re-create your homepage only with our page builder.
Thanks for your understanding!
The error message went away but I still can’t drag and drop. I am using Chrome if that helps.
Hello Brain916,
You should make a new clean install from scratch, via FTP way with the latest theme version and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link to this topic so we can quickly identify you.
Thanks for the message!
Still did not work so I sent an email
I have same problem
How to fix it?
thank you
Hello Shawn,
Please ensure that you have right installed the theme via FTP way and also, the system status is increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
If the problem is still there, please send us an email, so we can make some inspections at your backend.
Thanks.
still problem drag and drop not working.
please help us
thank you
Hello Shawn,
Please ensure that you do not use the TD Composer to edit the homepage which was made with Visual Composer because this can be the reason in this case. Try to make a new clean page and customize it from scratch via TD-Composer.
Thanks for your understanding!
Hello Fitary,
If you have followed all the above advice and if the problem is still there, please send us an email at contacttagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.
Thanks for your understanding!
