TD Composer Enable Blank page

Posted in: Newspaper
Post count: 7
dhblue
#237465
Jun 6, 2018 at 8:24 pm

Hi, i already update the Newspaper 8.8 theme and all the plugins,but when I try to enable td composer,all Website will be blank.need to remove plug-in files from ftp, the site will return to normal.

I tried adding code to .hataccess
“<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>”

change php.ini
post_max_size 50M
max_execution_time 300
max_input_vars 5000

wp-config file
WP Memory Limit 96 MB

all of this,But still have the same problem.

How can I fix it?

Thx

Post count: 20688
Simion C.
#237530
Jun 7, 2018 at 9:57 am

Hi,

You could try increasing the WP-memory to a more higher value if possible, that may not be enough. Also deactivate all other plugins, then activate the tagDiv composer again. Let us know the results of this.

Thanks

Post count: 7
dhblue
#237583
Jun 7, 2018 at 12:08 pm

Hi,
I tried
Wp-memory 128MB ~ 160MB

The problem is tagDiv Cloud Library and TD Composer two plug-ins cannot be activate at the same time.

Thanks

Post count: 20688
Simion C.
#237641
Jun 7, 2018 at 3:20 pm

Hi,

Also check if the composer has been updated automatically
– https://www.screencast.com/t/KrNMbjVQr
Delete it and reinstall it from here, if an older build is used
– https://www.screencast.com/t/nSP4S0JV3

If there is still a problem we could take a look. Send us an email at contact@tagdiv.com and provide admin login, as well as FTP and cPanel if possible. Include the link to this topic in the email.

Thanks

Post count: 7
dhblue
#237867
Jun 8, 2018 at 2:41 pm

Hi,
The problem is still

I just sent you email

Thanks

Viewing 5 posts - 1 through 5 (of 5 total)
The forum ‘Newspaper’ is closed to new topics and replies.