td-composer keep loading

Posted in: Newspaper
Post count: 4
MrSrojy
#268818
Dec 24, 2018 at 3:09 pm

Dears
td-composer keep loading for long time after save changes on home page. system statuses are green everywhere (max_execution_time, max_input_vars)

please advice how to solve this

Post count: 20
blkphoenix66
#268838
Dec 24, 2018 at 9:04 pm

Having same issue, followed instructions to update (max_input_vars, max_execution_time, etc.) and it was working fine. Stopped working recently. Now cannot save any edits in td composer.

Post count: 20688
Simion C.
#268980
Dec 27, 2018 at 11:41 am

Hi,

It could be because of the mobile theme plugin. We have identified an issue caused by it when active, the save function in the composer hangs. The settings or content will be saved but there will be no success message.

This is investigated and will be fixed as quickly as possible. Sorry for the inconvenience.

Thanks

Post count: 4
MrSrojy
#268992
Dec 27, 2018 at 1:48 pm

Hi Simion

so if we deactivate the mobile theme plugin until we do our changes then we reactivated again

it will work ?

Post count: 20688
Simion C.
#269066
Dec 27, 2018 at 4:39 pm

Hi,

If you identified that the mobile is the cause in your case, deactivate it until the issue is solved by us and the theme is updated.
As I mentioned above, the settings or modifications you make in the page will be saved regardless of this issue, just that there will not be a success message and the saving animation will keep going.
But for a proper functionality, deactivate the mobile theme for the time being. Sorry again for this inconvenience.

Thanks

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