Td composer misses shortcodes.

Posted in: Newspaper
Post count: 4

I use a plugin to insert a YouTube player on the home page of the portal (new version/sandbox http://35.198.46.60/). I chose this player because it is linked to the company channel and is updated automatically. This plugin uses a shortcode that I would insert into the page editing mode. Before the last update I could use TD COMPOSER without problems, but now every time I save some changes, the shortcode of the player is deleted. Is there a way to use the shortcode without this being deleted? Something like not recoding the shortcode of a raw html element.
Thank you.

Post count: 22421

Hello,

Try not to use a raw html element. Implement the shortcode through a column text element in text mode.

Thanks

Post count: 4

Bogdan B,

Very tks for the feedback, but the problem persists,
This is exactly what was done before and it worked, but now, if I save in text mode it works, however if I use the composer for another change and save, it DELETE my shortcode.

Post count: 23312

Hello Ipaonline,

Please remove all of the untested plugins if you are using something like this, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

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