We have a site in development with Newspaper and suddenly there’s an issue with TD Composer. The first hint was when the footer in the theme panel began displaying a blank page. After that, clicking “Edit with TD Composer” produces:
Errors at columns elements: 2(models) : 3(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
We have also noticed that the footer template no longer offers “Edit Template” and if you choose “Edit”, it does not have a “TD Composer” button.
Please advise as to how we may resolve this.
Thank you.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Thank you, Vlad.
Following your instructions did not resolve any of the issues. I reimported the footer template and its behaviors did not change.
So… no change.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
