Hi Team,
I’ve added a button, once a I hover on it I see the new link, but if I click nothing happens.
I have to right click and open on new screen to go to the destination.
Please assist.
Below the URL: http://server.rpbr.me/wsp/backup-em-nuvem-para-empresas/
and here the button to be clicked (the big green one):
https://www.screencast.com/t/1XrsvshoTrbd
Thanks
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi Calin,
Thanks for your feedback.
I have disabled all plugins, changed to Newspaper theme (without child theme), also no cache theme is being used.
I’ve followed all these actions and still the button is not clickable. Issue persists.
Please advise.
Best regards,
Hi,
You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi Calin, thanks.
Email sent, subject: Buttons are not clickable – REf forum thread
Hi Calin, I’ve seen you guys already creating pages.
Can you give me an ETA on this?
We need to launch this website next week and this is one of the pending items as there are a lot of buttons that need to be updated/fixed.
Thanks for all your help.
Best regards,
Hi,
We received your email and a team member will help you to fix this problem.
Please replying via email!
Thank you for your understanding!
Solved problem by
1. Taking the button you created on the draft page
2. Copied to my page
3. Modified text and url of your button just copied to the new page
4. right Clicked my button (with the problem), copy style
5. Pasted style on your new added button.
Links are working now.
I take from now on.
Thanks for the help guys!
At least you created the environment for me to solve the issue.
Kudows.
