TD Composer no longer works

Posted in: Newspaper
Post count: 11

We just installed Newspaper 9.5 theme and we can no longer edit or create new pages using TD Composer. I just tried to create a new page and when I goto edit with TD Composer it says

Error at zones: 5(models) : 1(dom). The model does not match the content

This happens also when I try to edit a page that was already build with TD Composer.

Another item I noticed is that you changed the name of header-empty.php to be header-empty1.php in the main theme directory. This removed the Page Builder + Empty Page template. This issue is not as important as I updated our landing page template to use get_header('empty1'); instead of get_header('empty');

Post count: 8

I have the same problem after updating to version 9.5.

In other topic the TagDiv staff suggested us to add this code in in the .htaccess file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
But if I add it, the entire site doesn’t load anymore (just a blank page).

I have used WP Staging Plugin in order to create a staging environment, but everything is working well on the staging website, so there is something very strange, because the staging is just a copy of the main website on the same server.

Post count: 41

I think that 9.5 has broken Composer across the board. My site is based on one of the templates, and I had been picking and choosing post and category pages to customize to my site, but I can’t after 9.5. I hope that this is repaired soon. No Bueno.

Post count: 23312

Hi,

Ensure that you have installed the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Provide CPanel access for more investigations.

Thanks for the message!

Viewing 4 posts - 1 through 4 (of 4 total)
You must be logged in to reply to this topic.