TD composer not saving SVG.

Posted in: Newspaper
Post count: 8

I have three sites DEV, TEST and PROD. I have our logo in SVG format and wanted to use it in the Newspaper theme. On the DEV site I had also added the SVG plugin so I could add SVG’s to the media library. The TD Composer option worked as well by adding its text into the entry area. I then moved it over to TEST, which does not have the SVG plugin, Only the TD Composer and entered the text of the SVG into it and it worked. Finally, I was to add the SVG to the PROD site, which like TEST does not have the SVG plugin , only the TD Composer option. But every time I try to add the text of the SVG into the text entry and click save, it just leaves the save icon spinning forever, every time.

So my questions would be, what would cause only the SVG edit to hang , was doing a big menu modification and everything else worked with TD Composer by using the direct Page or Cloud Template editing. No errors are taking place, it just hangs and never save the SVG in the config text area?

Post count: 18283

Hello !

Please provide a screenshot of your system status in order to check.

Thank you !

Post count: 8

I decided to try it again today in PROD and it worked without error just like in DEV. But while I was in PROD yesterday I was doing a complete change of the menu system and did not save until I finished all my changes to insure no downtime. So could have been related to conflict with other changes I was doing. Otherwise, I now have no issue and this can be closed.

But at your request here is the System Status anyway.
https://i.imgur.com/I7kKZfk.png

Post count: 18283

Hello !

Everything seems to be in order, I hope that everything is in order now.

Thank you !

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